Project Summary: 1. Identify at least two stakeholder agency reporting sources. How do these external reporting groups contribute to or hinder CQI? 2. You are going to present data that has been collected to your administrative group. The focus is on outcome measures and the data collected is unplanned readmission rates at two different hospitals. What format would you choose to display your data and why? What information would you include with the data? 3. What two elements do you believe play the most significant role in sustaining change and why? Support your answer with one or two references. 4. The concept of a "Just Culture" has a number of key elements. Choose the two elements that you feel are the most difficult to achieve and provide one strategy for each that will make them achievable.