This assignment will continue to build on the scenario that was set up in the Module Two HR Inbox assignment, this time exploring how technology can support HR’s role in supporting various stages of the employee life cycle. For example, in the type of hybrid work environment that you explored in Module Three, a human resources instant messaging tool can enable HR to communicate with employees and create meaningful discussions regardless of physical location.
Imagine you are an HR professional at ABC company. One of your major duties is to monitor the HR instant messaging channel. The HR Inbox chat channel allows HR to communicate and support employees throughout their life cycle with the organization. While monitoring the HR channel, you receive the following chat messages from employees:
To complete this assignment, write a response to each of the three employee chat messages above as if you are the HR professional responding through instant messages. You must recommend types of technologies or specific tools that would help solve the employees’ problems, explaining why your recommendations are appropriate solutions and assessing the impact that these tools would have on the organization. Just as you did in the Module Two HR Inbox assignment, your overall writing style must have a tone and format appropriate for instant message communication in a business environment.
Specifically, your responses must address the following rubric criteria:
Additionally, be sure that overall, your general writing style aligns with the following:
Your assignment must be submitted as a Microsoft Word document, three paragraphs in length (one paragraph per question), with 12-point type, Times New Roman font, and one-inch margins.
| Criteria | Exemplary (100%) | Proficient (85%) | Needs Improvement (55%) | Not Evident (0%) | Value |
|---|---|---|---|---|---|
| Distributed Workforce | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Recommends a technology or specific tool that promotes connections in a distributed workforce, explains why it is recommended, and assesses its impact on the organization | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include recommending a more appropriate technology or tool, explaining why it could be a good solution, or assessing its potential impact | Does not attempt criterion | 25 |
| Daily Tasks | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Recommends a technology or specific tool to help employees organize daily tasks, duties, and goals, explains why it is recommended, and assesses its impact on the organization | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include recommending a more appropriate technology or tool, explaining why it could be a good solution, or assessing its potential impact | Does not attempt criterion | 25 |
| Employee Recognition | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Recommends a technology or specific tool to recognize and highlight employee accomplishments, explains why it is recommended, and assesses its impact on the organization | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include recommending a more appropriate technology or tool, explaining why it could be a good solution, or assessing its potential impact | Does not attempt criterion | 25 |
| Tone | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Discusses human resource tools and technologies using an engaging tone and encouraging questions | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include using a more approachable or engaging tone or encouraging questions | Does not attempt criterion | 10 |
| Format | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Communicates in a clear and concise writing style, offering information in high-level, small pieces | Shows progress toward proficiency, but with errors or omissions; areas for improvement may include responding in a clearer or more concise format or chunking information into more high-level, small pieces | Does not attempt criterion | 10 |
| Articulation of Response | Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner | Clearly conveys meaning with correct grammar, sentence structure, and spelling, demonstrating an understanding of audience and purpose | Shows progress toward proficiency, but with errors in grammar, sentence structure, and spelling, negatively impacting readability | Submission has critical errors in grammar, sentence structure, and spelling, preventing understanding of ideas | 5 |
| Total: | 100% | ||||