Instruction
Training Program on Conflict Resolution
.
•Examine HR’s role in conflict management and resolution..
•Identify the process managers and employees should follow to contact HR for cases involving conflict..
•Evaluate three strategies HR will use to resolve issues involving conflict..
•Determine the expected benefits/outcomes of having HR involved in resolving interpersonal and/or interdepartmental conflicts..
Locate at least three quality academic resources in this assignment. Note: Wikipedia and similar websites do not quality as academic resources..
When complete, your training program should include:
•10–12 slides, excluding the cover slide and references..
•Speaker's notes for each slide, explaining your strategy and choices..