Instruction
Customer Feedback Reflection
After reviewing the voice of the customer document, fake review document and your classmates' post in the Customer Experience Tool WIKI , reflect on what tools are more customer friendly, cost effective, efficient, and truly have relevancy. Show evidence that you reviewed your classmates' posting by including reference to some of their pro's, cons, likes and dislikes. Reflect on three tools, one each in separate paragraph.
Introduction paragraph
Three separate tools, each in a paragraph
Summary paragraph
*I have attached the student posts*