3 Assignment paper

Assignment 3 Imagine yourself as an administrator ready to undertake a new quality improvement program for your hospital. You need to explain the history and evolution of quality improvement programs to your employees and detail how the implementation of any new program developed will be incorporated into the strategic plan for the facility. Through this effort you want to prepare the team for development of a new strategic plan and quality improvement programs you are planning for the long-term care facility that will result in improved patient outcomes for the facility. Instructions In this assignment you will examine the origins and the evolution of the US healthcare quality movement. You will explain some of the elements involved in the successful healthcare quality improvements efforts. Also, examine the elements needed in a good strategic plan for the facility. Finally, detail how the implementation of any new program developed will be included and align with the strategic plan and operations for the facility. This assignment will be at least 3 pages long in APA format, with a word count of at least 800. The paper should have at least three references other than the book for the course. Grading criteria will be based upon APA guidelines, spelling and grammar, as well as how well your mission statement reflects the goals of the practice you have set up. Requirements • Examine the origins and the evolution of the US healthcare quality movement. • Explain some of the elements involved in the successful healthcare quality improvements efforts. • Examine the elements needed in a good strategic plan for the facility and details how the implementation of any new program developed will be included and align with the strategic plan for the facility. Submit your work to the Unit 3 Dropbox. Visit Grading Rubrics to download the rubric for this assignment. Assignment 5 Imagine yourself as a hospital administrator ready to undertake a new quality improvement program for your hospital. In the previous assignment in unit two you explained the history and evolution of quality improvement programs to your employees and detailed how current operations management theory can help in the implementation of any new program developed. Through that effort you prepared the team for development of a new plan for the hospital that will improve patient outcomes for the facility. Instructions In this compare-contrast assignment you and your team will decide which approach to use to implement your plan of action. The team has narrowed the approach down to a total quality management strategic approach or management by objectives operations strategy or other proactive continuous quality improvement measures. Weigh the advantages and disadvantages of at least two approaches and decide on the approach the facility will use moving forward with the plan. Explain some of the elements involved in successful healthcare quality improvements efforts. Examine the strategic and tactical planning issues relevant to marketing, opportunity assessment, and external environment analysis in the two approaches. Provide a recommendation for the best quality improvement approach for the facility. Your paper should be at least 4 pages (not including the title or reference pages) long following APA 6th edition formatting, with a word count of at least 1000. Review the writing resources for APA formatting and citation found in Academic Tools. Additional writing resources can be found within the Academic Success Center. Your viewpoint and purpose should be clearly established and sustained, and your paper should be well ordered, logical and unified, as well as original and insightful. The paper should be completed in Standard English and demonstrate superior organization. You should have at least four scholarly or peer-reviewed sources other than the book for the course. Please visit the Library for other resources. Requirements ● Weigh the advantages and disadvantages of at least two approaches and decide on the approach the facility will use moving forward with the plan. You will compare and contrast two operational management theories that could help in the implementation of quality improvement programs. ● Examine the strategic and tactical planning issues relevant to marketing, opportunity assessment, and external environment analysis in the two approaches. ● Provide a recommendation for the best quality improvement approach for the facility. ● The assignment should follow the conventions of Standard English (correct grammar, punctuation, and spelling). The assignment should be double spaced and must use a 12 point and Times New Roman. Assignment 7 Imagine yourself as just being appointed the Chief Patient Experience Officer of your hospital. You have been charged by the board and CEO of the hospital to create a new systems approach for the hospital that will meet the patient’s needs, priorities and expectations in a manner that exemplifies the values of respect, compassion, justice, and community pride. Your plan should include: • A method of determining who the customer is. • What the customer wants. • How the hospital will meet those needs and desires. • How you will measure customer satisfaction. • The data capture modalities you will use, such as qualitative or quantitative methods to obtain the information. • How you will communicate the results of this new program to the world. Instructions Create a PowerPoint® presentation at least 15-20 slides in length that discusses your planned proposal. Each process should be outlined in 2–4 slides. Include detailed speaker’s notes that describe your program, which should include your answers to the questions below. Be sure to include references and citations from at least five sources. Your PowerPoint presentation needs to be visually appealing, to catch your audience's attention, as your goal is to promote your program to the health care organization groups and people attending. Requirements 1. Outline the current customer experience efforts and how these efforts could be improved with an organized effort. 2. Explain how Affordable Care Act provides financial incentives in the form of performance-based bonuses or penalties based on the efficiency, effectiveness, and satisfaction with hospital services. 3. Thoroughly analyze how your new systems approach for the hospital will satisfy all stakeholders and how we will improve results, measure success, and communicate the results to the world? Provide a step-by-step plan for implementation of your proposal. 4. Describe how the new systems approach for the hospital will meet the patient’s needs, priorities and expectations in a manner that exemplifies the values of respect, compassion, justice, and community pride in the hospital. This project will be presented in PowerPoint style, as you will be submitting your proposal to this group of hospital employees, board members, and interested citizens and groups. Please be sure to download the file “Writing Center Resources” from Course Resources assist you with meeting APA expectations for written Assignments. All reference should be APA 6th or 7th edition