Instruction
Unit 1
Read the Harvard Business Case Study for Unit 1:
Konrad, A. & Mitchell, J. (2005). Christina Gold Leading Change at Western Union. Harvard Business Publishing. Product #906M07-PDF-ENG.
To access this Case study go to http://hbsp.harvard.edu/. Register and then search for (or search for and then purchase)product number: 906M07-PDF-ENG (these are zeros not the letter O).
Prepare a case analysis on the topic of leading change for high performance.
Case analysis questions to consider for your response:
Why was restructuring needed at Western Union or was it?
What organizational activities are likely to be more effective as a result of the organizational design changes that were implemented?
What difficulties might be expected as a result of these changes and what can management do to minimize or prevent unintended consequences?
How well-aligned is the new structure with Western Unions six core strategies?
Your analysis of this case and your written submission should reflect an understanding of the critical issues of the case; integrate the material covered in the text and present concise and well-reasoned justifications for the stance that you take.
The case analysis should be at least three pages long (body), double spaced. Check for correct spelling, grammar, punctuation, mechanics, and usage. Citations should use APA style.
Case Analysis Criteria
Your case analysis should consist of:
A brief analysis of the situation and pending decision problem, as presented in the case, and as relevant to your answer. This should be exceptionally brief and you should assume the person reading the assignment is familiar with the details of the case.
Identification of the major issues surrounding the organization or individuals involved with the organization.
Identification of alternate courses of action to address the issues identified.
The decision or recommendation for action, with the appropriate supporting arguments.
The Case Question(s) is designed to guide the direction of your analysis in the case. Your analysis should address and ultimately answer the Question(s).
Case Analysis Grading (also see syllabus Focus Paper Rubric for additional detail)
50% (25 points): Content, focus, use of research, and organization
30% (15 points): Analysis and critical thinking
20% (10 points): Writing style, grammar, APA format