Instruction
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One business product soft innovation for a customer –
For this type of soft innovation, you are encouraged to consult the following reference:
https://en.wikipedia.org/wiki/Product_(business)
•One business and management process soft innovation for a customer –
For this type of soft innovation, you are encouraged to consult the following reference:
https://en.wikipedia.org/wiki/Business_process
•One service type soft innovation for a customer –
For this type of soft innovation, you are encouraged to consult the following reference:
https://en.wikipedia.org/wiki/Service_%28economics%29#Service_types