Annotated bibliography - 10 Journal Articles There are three steps (Summary, Context, Topic Relevance) to complete for each annotation in the annotated bibliography of 10 items. I will tell you which Journal Articles to use from. Each annotated bibliography should be between 200-300 words. (2000-2500 words altogether) Must be in APA 6th formatting and no plagiarism. 1. Summary: Write a concise summary in your own words with in-text referencing of the major themes or scope of the work including the conclusions the author(s) came up. Be selective and identify key themes (theories, concepts or ideas in the literature) that are important to your topic, rather than all the key themes in the article. (Note present the ideas here, connect to your project in the final paragraph step three). What is this article about? The key points & Major themes? Include direct quotes/in quotes with page number. (approximately 100words) 2. Context: Locate where the article/chapter is situated (the context), describe the methods/methodology, and identify the connection to theory. Location-country? Organisation? Participants? Method? Include Direct In-text APA/Indirect In-text APA (approx 50 words) 3. Relevance: Emphasise the relevance of this article to your topic. Identify how the context, methods and theory in this article relates to your hospitality organisation and topic (approx. 100words)

Annotated bibliography - 10 Journal Articles

There are three steps (Summary, Context, Topic Relevance) to complete for each annotation in the annotated bibliography of 10 items.

I will tell you which Journal Articles to use from.
Each annotated bibliography should be between 200-300 words. (2000-2500 words altogether) Must be in APA 6th formatting and no plagiarism.

1. Summary: Write a concise summary in your own words with in-text referencing of the major themes or scope of the work including the conclusions the author(s) came up. Be selective and identify key themes (theories, concepts or ideas in the literature) that are important to your topic, rather than all the key themes in the article. (Note present the ideas here, connect to your project in the final paragraph step three). What is this article about? The key points & Major themes? Include direct quotes/in quotes with page number. (approximately 100words)

2. Context: Locate where the article/chapter is situated (the context), describe the methods/methodology, and identify the connection to theory. Location-country? Organisation? Participants? Method? Include Direct In-text APA/Indirect In-text APA (approx 50 words)

3. Relevance: Emphasise the relevance of this article to your topic. Identify how the context, methods and theory in this article relates to your hospitality organisation and topic (approx. 100words)

User_5465 added on 03/31/15 at 09:55 PM (PST):

The topic is comparing client feedback (satisfaction) of an event with a staff evaluation of that event at a banquet (event venue). How staff feel about that event (how well they did) and reflect their job done (making judgement of work they have done.

User_5465 added on 03/31/15 at 09:56 PM (PST):

1. Pantouvakis, A., & Bouranta, N. (2013). The interrelationship between service features, job satisfaction and customer satisfaction: Evidence from the transport sector. The TQM Journal, 25(2), 186-201.
2. Bono, J. E., & Colbert, A. E. (2005). Understanding responses to multi-source feedback: The role of core self-evaluations. Personnel Psychology, 58(1), 171-203.

3. Bono, J. E., & Judge, T.A. (2003). Core self-evaluations: A review of the trait and its role in job satisfaction and performance. European Journal of Personality, 17, 5-18.

4. Bowling, N. A., Wang, Q., Tang, H. Y., & Kennedy, K. D. (2010). A comparison of general and work-specific measures of core self-evaluations. Journal of Vocational Behavior, 76(3), 559-566.

5. Srivastava, A., Locke, E. A., Judge, T. A., & Adams, J. W. (2010). Core self-evaluations as causes of satisfaction: The mediating role of seeking task complexity. Journal of Vocational Behavior, 77(2), 255-265.

6. Chang, C., Lance Ferris, D., Johnson, R. E., Rosen, C. C., & Tan, J. A. (2012). Core Self-Evaluations: A review and evaluation of the literature. Journal of Management, 38, 81-128.

7. Spinelli, M, A., & Canavos, G. C. (2000). Investigating the relationship between employee satisfaction and guest satisfaction. Cornell Hotel and Restaurant Administration Quarterly, 41(6), 29-33.

8. Kacmar, K. M., Collins, B. J., Harris, K. J., & Judge, T. A. (2009). Core Self-Evaluations and Job Performance: The Role of the Perceived Work Environment. Journal of Applied Psychology, 94(6), 1572-1580.

9. Cook, S., & Macaulay, S. (1993). Efficiency through self-appraisal. Managing Service Quality, 47-52.

10. Miller, J. S. (2001). Self-monitoring and performance appraisal satisfaction: An exploratory field study. Human Resource Management, 40(4), 321-332.


User_5465 added on 03/31/15 at 10:12 PM (PST):

TEMPLATE
Blommaert, J. (2013). Citizenship, language, and superdiversity: Towards complexity. Journal of Language, Identity & Education, 12(3), 193196. doi:10.1080/15348458.2013.797276

1. Concise Summary
Citizenship and superdiversity are the two of the key points presented by Blommaert (date) that are relevant to focus of communication in hospiatlity settings. Blommaert (2013) emphasises that superdiversity has created unprecedented levels of polycentricity in social systems (p. 195). Fusce est, vivamus a tellus, pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Proin pharetra nonummy pede, mauris et orci. Aenean nec lorem. In porttitor. Donec laoreet nonummy augue. Suspendisse dui purus, scelerisque at, vulputate vitae, pretium mattis, nunc. Mauris eget neque at sem venenatis eleifend. Ut nonummy. Fusce aliquet pede non pede. Suspendisse dapibus lorem pellentesque magna. Integer nulla.

2. Context
This study was located in country xxx and focused on the [organisation] yyy. Name (date) emphasises etiam eget dui. Aliquam erat volutpat. Sed at lorem in nunc porta tristique. Proin nec augue. Quisque aliquam tempor magna. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas.


3. Topic Relevance
A key idea presented by Blommaert (2013) is it is vital to consider not only who is included but also who is not included, this is a focus that will be important to consider in RestaurantName(banquet). The aptent taciti sociosqu adlitora torquent per conubia nostra, per inceptos hymenaeos (name, date). Fusce in sapien eu purus dapibus commodo. Cum sociis natoque penatibus et magnis disparturient montes, nascetur ridiculus mus. Cras faucibus condimentum odio. Sed ac ligula, aliquam at eros etiam at ligula et tellus ullamcorper ultrices. Fermentum, lorem noncursus porttitor, diam urna accumsan lacus, sed interdum wisi nibh nec nisl.