THE GRADE WILL BASED on two components: the research itself, and your use of Powerpoint technology. the topic is ( Social Customer Relationship Management) The general Idea: Keeping in touch with the latest developments in the IT industry and practice is a key for grounded and relevant research. As managers it is important to know how to research and evaluate not just current technologies but also those in the pipeline. You are required to demonstrate your expertise by the following: (1) create a power point presentation a (As an alternative to the report you must place detailed notes in the note section of power point) so notes in each section is required for this assignment) format may vary dependent on topic. In general an overview of your topic- Introduction, why this topic is important to business? The presentation should provide sufficient details on the concepts. The presentation of your topic should include historical background information that all users should understand a list of key players, future trends etc., How much resources are companies spend or projected to spend on this topic? What are the implications to business and society at large? Business case for adopting this technology, Your insights, takeaways, recommendations, etc. Give a list of sources where the audience can find more information i.e. full citations (website name, URL, date visited) FYI 1. Plain presentations of nothing but bullets will receive a reduced grade. You are expected to create an original slide master and use various features of Power point. 1. You can also choose your own but get it approved by me. Topics are on a first come first served basis. Use the blackboard forum to indicate that you have taken a topic. Each student should conduct original research and references from both academic and popular press. YOU MUST USE ACADEMIC SOURCES, there should be at least 10 references. Popular press refers to current periodicals, journal articles, newspapers and relevant web sites. Academic references include but are not limited to references from refereed journals such as MIS Quarterly, Academy of Management, Information Systems Research, Journal of Management Information Systems. The best sources for finding research journals is from ABI/INFORMS or EBSCO databases in the library. YOU MUST USE SOME ACADEMIC SOURCES. I find Google scholar to be very useful when conducting research. Additionally, if your topic lends itself to conducting an interview with an expert by all means do that. please find attachement below n.b. Use of videos are limited to 2 minutes. please follow the instructions!!!! this assignment is too critical!!

THE GRADE WILL BASED on two components: the research itself, and your use of Powerpoint technology. the topic is ( Social Customer Relationship Management) The general Idea: Keeping in touch with the latest developments in the IT industry and practice is a key for grounded and relevant research. As managers it is important to know how to research and evaluate not just current technologies but also those in the pipeline. You are required to demonstrate your expertise by the following: (1) create a power point presentation a (As an alternative to the report you must place detailed notes in the note section of power point) so notes in each section is required for this assignment) format may vary dependent on topic. In general an overview of your topic- Introduction, why this topic is important to business? The presentation should provide sufficient details on the concepts. The presentation of your topic should include historical background information that all users should understand a list of key players, future trends etc., How much resources are companies spend or projected to spend on this topic? What are the implications to business and society at large? Business case for adopting this technology, Your insights, takeaways, recommendations, etc. Give a list of sources where the audience can find more information i.e. full citations (website name, URL, date visited) FYI 1. Plain presentations of nothing but bullets will receive a reduced grade. You are expected to create an original slide master and use various features of Power point. 1. You can also choose your own but get it approved by me. Topics are on a first come first served basis. Use the blackboard forum to indicate that you have taken a topic. Each student should conduct original research and references from both academic and popular press. YOU MUST USE ACADEMIC SOURCES, there should be at least 10 references. Popular press refers to current periodicals, journal articles, newspapers and relevant web sites. Academic references include but are not limited to references from refereed journals such as MIS Quarterly, Academy of Management, Information Systems Research, Journal of Management Information Systems. The best sources for finding research journals is from ABI/INFORMS or EBSCO databases in the library. YOU MUST USE SOME ACADEMIC SOURCES. I find Google scholar to be very useful when conducting research. Additionally, if your topic lends itself to conducting an interview with an expert by all means do that. please find attachement below n.b. Use of videos are limited to 2 minutes. please follow the instructions!!!! this assignment is too critical!!