I need half page single-space "Persuasive Message Indirect Approach" of memo format. Please read the scenario and requirements carefully. see the attachment.

I need half page single-space "Persuasive Message Indirect Approach" of memo format. Please read the scenario and requirements carefully. see the attachment.

User_6531 added on 06/09/15 at 02:45 AM (PST):

Here is the comments from Prof.

1/Introduction (neutral buffer)

2/Body
-For example: "we cancel flight only if that safety may be compromised"
" In the event of cancellation we try to provide alternative for our passengers"
"for this reason we ask passenger to stand by for two hours following a cancellation"
" we understand your reason to drive that night and regret any inconvenience this may have caused you"

"we are unable to provide you with cash refund" Bad news go last sentence.

3/Closing
However, we are offering you a free round- trip ticket.