Project Section 1 Select an administration system that might be implemented by an organization and complete the activities below. The systems should relate to: personnel management (eg a system that calculates and manages employees' annual leave), financial management (eg a system that tracks and follows-up outstanding payments), or data collection (eg a system that can be used to collect customers' feedback), or data analysis (eg a system that can be used to analyse sales trends), or information sharing (eg a system that can be used to ensure that any changes to organisational procedures are communicated to all of an organisation's departments/ staff), or record-keeping (eg a system that stores customers' information and buying history) Activity 1 Write an open invitation to tender for the development and supply of that system. Include: details of your organisation (eg who you are and what you do) a description of the system required detailed information about the system requirements the timeline for system implementation how their quotation should be submitted how their quotation should be formatted a request for details about post-purchase costs, such as technical support, maintenance and the ongoing costs of operation the date by which their quotation should be received who to contact if they need more information Activity 2 Create an action plan, to do list, checklist, flow chart or Gantt chart for the implementation of the administration system. Activity 3 Identify 2 problems that might be encountered when implementing the system and explain how these problems can be prevented and dealt with (eg contingency plans). Section 2 Imagine you work in a cafe in which toast has always been made under a griller. Due to a number of staff burning themselves and customer complaints about toast being undercooked, a decision has been made that toast will now only be cooked using a toaster. Write a procedure that outlines how to make toast. Include details about: why the change is being made what to do what not to do how to do it when it should be done who should do it what resources are available what the expected results are Section 3 1. List any other concerns you have experienced when you have been involved in organisational change. 2. How could your organisation have better prepared, trained and supported you throughout the changes? 3. Find out what security precautions your organisation takes and outline it below. Make recommendations as to how the security can be improved. 4. Find out what privacy laws your state or territory is governed by, name them and summarise them. 5. Design a survey that could be used to identify the training needs of employees in relation to administration systems.

Project Section 1 Select an administration system that might be implemented by an organization and complete the activities below. The systems should relate to: personnel management (eg a system that calculates and manages employees' annual leave), financial management (eg a system that tracks and follows-up outstanding payments), or data collection (eg a system that can be used to collect customers' feedback), or data analysis (eg a system that can be used to analyse sales trends), or information sharing (eg a system that can be used to ensure that any changes to organisational procedures are communicated to all of an organisation's departments/ staff), or record-keeping (eg a system that stores customers' information and buying history) Activity 1 Write an open invitation to tender for the development and supply of that system. Include: details of your organisation (eg who you are and what you do) a description of the system required detailed information about the system requirements the timeline for system implementation how their quotation should be submitted how their quotation should be formatted a request for details about post-purchase costs, such as technical support, maintenance and the ongoing costs of operation the date by which their quotation should be received who to contact if they need more information Activity 2 Create an action plan, to do list, checklist, flow chart or Gantt chart for the implementation of the administration system. Activity 3 Identify 2 problems that might be encountered when implementing the system and explain how these problems can be prevented and dealt with (eg contingency plans). Section 2 Imagine you work in a cafe in which toast has always been made under a griller. Due to a number of staff burning themselves and customer complaints about toast being undercooked, a decision has been made that toast will now only be cooked using a toaster. Write a procedure that outlines how to make toast. Include details about: why the change is being made what to do what not to do how to do it when it should be done who should do it what resources are available what the expected results are Section 3 1. List any other concerns you have experienced when you have been involved in organisational change. 2. How could your organisation have better prepared, trained and supported you throughout the changes? 3. Find out what security precautions your organisation takes and outline it below. Make recommendations as to how the security can be improved. 4. Find out what privacy laws your state or territory is governed by, name them and summarise them. 5. Design a survey that could be used to identify the training needs of employees in relation to administration systems.