BirD(RMT For your midterm project you will create a PowerPoint Presentation that could be used in a 50 minute class. Your slides should use APA formatting where appropriate. (Title Page and Reference Page required). Tip: Each slide should take approximately 2 - 3 minutes to present. You should have around 10-15 slides. ** Do not just take material from the textbook and make it into slides. This project requires at least 3 additional references beyond the course textbook (4 total). You may choose from any of the below topics: a. Customer Service Relationship Management b. Service Culture and ways to promote a positive service culture c. Importance of listening to a customer - verbal and nonverbal communication skills d. Customer Service and Behavior Your presentation should be appropriate for a sophomore level college student. Incorporate appropriate animations, transitions, and graphics as well as speaker notes for each slide. The speaker notes may be comprised of brief paragraphs or bulleted lists. Support your presentation with at least seven (4) scholarly resources. In addition to these specified resources, other appropriate scholarly resources may be included. Length: 10-15 slides (with a separate reference slide) Notes Length: 150-200 words for each slide Be sure to include citations for quotations and paraphrases with references in APA format and style where appropriate. Save the file as PPT with the correct course code information.

Date Posted: 02/10/2015

Category: General
Due Date: 03/10/2015

Instruction

BirD(RMT

For your midterm project you will create a PowerPoint Presentation that could be used in a 50 minute class. Your slides should use APA formatting where appropriate. (Title Page and Reference Page required).

Tip: Each slide should take approximately 2 - 3 minutes to present. You should have around 10-15 slides.

** Do not just take material from the textbook and make it into slides.

This project requires at least 3 additional references beyond the course textbook (4 total). You may choose from any of the below topics:

a. Customer Service Relationship Management

b. Service Culture and ways to promote a positive service culture

c. Importance of listening to a customer - verbal and nonverbal communication skills

d. Customer Service and Behavior

Your presentation should be appropriate for a sophomore level college student.

Incorporate appropriate animations, transitions, and graphics as well as speaker notes for each slide. The speaker notes may be comprised of brief paragraphs or bulleted lists.

Support your presentation with at least seven (4) scholarly resources. In addition to these specified resources, other appropriate scholarly resources may be included.

Length: 10-15 slides (with a separate reference slide)
Notes Length: 150-200 words for each slide

Be sure to include citations for quotations and paraphrases with references in APA format and style where appropriate. Save the file as PPT with the correct course code information.

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harvardtutor 11 years, 7 months ago
Rated 8.93 earned 38096.91 around 1156 assignments.

Consider me because, My competency lies on my ability to adhere to projects until they are finished and well-reviewed. It is naturally my obsession to perfect all tasks according to the standards of my customers, which are only measured by their outright satisfaction. Quality Assurance plays a major role here by making sure that all needs and requirements agreed upon by both parties are provided for at every phase of the project. With my great ability to communicate effectively at all levels in written and verbal presentations, communication skills, and outspoken nature, I believe I will be of great benefit to your project requirements.

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