Instruction
BSBINM501A Projects. Write a report outlining potential solutions to the following identified gaps in system performance;
a. Leave requests are being incorrectly categorised and recorded.
b. The person requesting the leave nominates the type of leave it is but generally has incomplete knowledge to do this correctly. Type of leave taken is therefore being recorded incprrectly with repercussions for individual entitlements and business profitability.
c. Poor detection and distribution of information regarding changes in award pay rates. This creates the need for back pay causing employee dissatisfaction and putting pressure on the organisations cash flow.
Part 2.
Outline in a seperate report your responses to the following;
a. What benefits to the organisation of a well performing information bsystem? What does good performance look like?
b. How can an oprganisation facilitate the good performance of an information system by introducing elements of a KM system? What is the difference between an information system and Knowledge management system and how can the two operate in support of each other?