Instruction
Use the following scenario to develop and communicate bad news to a client. Scenario: "Jack's boss has just told him that, due to budget cuts, several people in his team will have to go. Jack manages a happy, successful, team, and he has no idea how to deliver this bad news." Source - https://www.mindtools.com/pages/article/bad-news.htm. Structure of Assignment: Outline Student will first provide an outline of the communication that Jack needs to share with his staff Student will list of possible options, indicating reasons for his/her choice, if how Jack may deliver the bad news message to his team Once the outline is complete the student will develop and write the bad news message that Jack's employees will receive. The written communication must be a minimum of one page and a maximum of two pages. Student must upload to Blackboard their outlines along with the completed communication. Resource for this assignment: Chapter 7 in Business Communication Text http://www.krconsulting.com/saying-no-how-to-deliver-bad-news-to-a-customer/ Other web resources.