Chapter 8 Video Title: Metropolitan Bakery-Performance Management/Appraisal - Access this video through Media Quizzing in Chapter 8 Organization: Metropolitan Bakery Length: 6 minutes 26 seconds Overview: This video demonstrates the Importance of clear expectations in relation to scheduling, appearance, responsibilities, customer service. Getting the work done and keeping the passion represents a balancing act in small business. You are asked to consider two important aspects associated with performance appraisals; first, why are they necessary, and second, what is the benefit of providing continuous feedback, in conjunction with a performance appraisal. NOTE: Focus in on why engaging the customer is a primary job duty. Discussion Questions: 1.Why do the owners of the bakery believe performance appraisals may not be as effective as ongoing feedback? 2.How does the Johari Window discussed in the text relate to the importance of ongoing feedback and problem resolution? (also see YouTube video of Johari Window under Week 4 - Lessons: Reading & Resources) Instructions: Your initial post should be at least 250 words. Please respond to at least two (2) other students (see forum grading rubric). Responses must be a minimum of 100 words each, and include direct questions. You may find appropriate articles at the end of each chapter, and/or identify articles through the APUS online Library. Finally, be sure that all forum discussions are answered in full, in order to ensure the best possible grade based on the work submitted. This forum is due Thursday. Week 4 assignment as follows: Groupthink Write a short paper (1 - 2 pages) illustrating the concept of Groupthink, and include at least three (3) famous historical examples of Groupthink that fit within the definition provided in the PowerPoint. To be eligible for full credit, you must research this concept through the APUS online library, and reference your additional source(s) both in and at the end of your paper. As a convenience, references regarding this concept are provided below. In preparation for this assignment, review the PowerPoint on Groupthink below. Your paper must have an introduction, body, and conclusion. Your paper must include a reference page, title page, and in-text citations for all listed references in accordance with the APA manual, 6th edition chapters 6 (citation formatting) and chapter 7 (reference/source formatting). In addition, papers longer than 2 pages will not be read after the second page. As such, please ensure that all questions are answered within the first two pages, as your grade will be based on the first two pages received. Please support your ideas, arguments, and opinions with independent research, and include at least three (3) supporting references or sources (do NOT use your textbook as one of the three required references, Wikipedia, unknown, undated, or anonymous sources, such as websites). How do these sources define Groupthink, and what historical events do these sources use to illustrate this phenomenon? Assignment Due: Sunday, 11:55 p.m. PowerPoint - Groupthink Shore, S. (2010). Groupthink. Retrieved from http://www.slideshare.net/stevebshore/groupthinklecutrefinal Reminder: Please ensure that you review the grading rubric for this assignment carefully, to ensure that you receive the highest possible grade for your work! Grading Rubric APUS Online Library Resources that you should find helpful include: Summon: http://apus.libanswers.com/a.php?qid=637029 Online Library Tutorial Center: http://www.apus.edu/Online-Library/tutorials/index.htm Library Answers to Frequently Asked Questions: http://apus.libanswers.com/ Supplemental References: Aldag, R. J., Fuller, S. R. (1993). "Beyond fiasco: A reappraisal of the groupthink phenomenon and a new model of group decision processes". Psychological Bulletin, 113(3), 533552. Dattner, B. (2011). Preventing groupthink. Retrieved July 10, 2013 from http://www.psychologytoday.com/blog/credit-and-blame-work/201104/preventing-groupthink Ferraris, C., & Carveth, R. (2003). "NASA and the Columbia disaster: decision-making by groupthink?". Proceedings of the 2003 Association for Business Communication Annual Convention. Mindtools (2013). Avoiding fatal flaws in group decision-making. Retrieved July 10, 2013 from http://www.mindtools.com/pages/article/newLDR_82.htm Moorhead, G., Ference, R., Neck, C. P. (1991). "Group decision fiascoes continue: Space Shuttle Challenger and a revised groupthink framework". Human Relations, 44 (6), 539550 Packer, D. J. (2009). "Avoiding groupthink: whereas weakly identified members remain silent, strongly identified members dissent about collective problems". Psychological Science, 20(5), 546548. Rose, J. D. (Spring 2011). "Diverse perspectives on the groupthink theory a literary review". Emerging Leadership Journeys, 4(1), 3757. This assignment is due saturday

Chapter 8 Video Title: Metropolitan Bakery-Performance Management/Appraisal - Access this video through Media Quizzing in Chapter 8 Organization: Metropolitan Bakery Length: 6 minutes 26 seconds Overview: This video demonstrates the Importance of clear expectations in relation to scheduling, appearance, responsibilities, customer service. Getting the work done and keeping the passion represents a balancing act in small business. You are asked to consider two important aspects associated with performance appraisals; first, why are they necessary, and second, what is the benefit of providing continuous feedback, in conjunction with a performance appraisal. NOTE: Focus in on why engaging the customer is a primary job duty. Discussion Questions: 1.Why do the owners of the bakery believe performance appraisals may not be as effective as ongoing feedback? 2.How does the Johari Window discussed in the text relate to the importance of ongoing feedback and problem resolution? (also see YouTube video of Johari Window under Week 4 - Lessons: Reading & Resources) Instructions: Your initial post should be at least 250 words. Please respond to at least two (2) other students (see forum grading rubric). Responses must be a minimum of 100 words each, and include direct questions. You may find appropriate articles at the end of each chapter, and/or identify articles through the APUS online Library. Finally, be sure that all forum discussions are answered in full, in order to ensure the best possible grade based on the work submitted. This forum is due Thursday. Week 4 assignment as follows: Groupthink Write a short paper (1 - 2 pages) illustrating the concept of Groupthink, and include at least three (3) famous historical examples of Groupthink that fit within the definition provided in the PowerPoint. To be eligible for full credit, you must research this concept through the APUS online library, and reference your additional source(s) both in and at the end of your paper. As a convenience, references regarding this concept are provided below. In preparation for this assignment, review the PowerPoint on Groupthink below. Your paper must have an introduction, body, and conclusion. Your paper must include a reference page, title page, and in-text citations for all listed references in accordance with the APA manual, 6th edition chapters 6 (citation formatting) and chapter 7 (reference/source formatting). In addition, papers longer than 2 pages will not be read after the second page. As such, please ensure that all questions are answered within the first two pages, as your grade will be based on the first two pages received. Please support your ideas, arguments, and opinions with independent research, and include at least three (3) supporting references or sources (do NOT use your textbook as one of the three required references, Wikipedia, unknown, undated, or anonymous sources, such as websites). How do these sources define Groupthink, and what historical events do these sources use to illustrate this phenomenon? Assignment Due: Sunday, 11:55 p.m. PowerPoint - Groupthink Shore, S. (2010). Groupthink. Retrieved from http://www.slideshare.net/stevebshore/groupthinklecutrefinal Reminder: Please ensure that you review the grading rubric for this assignment carefully, to ensure that you receive the highest possible grade for your work! Grading Rubric APUS Online Library Resources that you should find helpful include: Summon: http://apus.libanswers.com/a.php?qid=637029 Online Library Tutorial Center: http://www.apus.edu/Online-Library/tutorials/index.htm Library Answers to Frequently Asked Questions: http://apus.libanswers.com/ Supplemental References: Aldag, R. J., Fuller, S. R. (1993). "Beyond fiasco: A reappraisal of the groupthink phenomenon and a new model of group decision processes". Psychological Bulletin, 113(3), 533552. Dattner, B. (2011). Preventing groupthink. Retrieved July 10, 2013 from http://www.psychologytoday.com/blog/credit-and-blame-work/201104/preventing-groupthink Ferraris, C., & Carveth, R. (2003). "NASA and the Columbia disaster: decision-making by groupthink?". Proceedings of the 2003 Association for Business Communication Annual Convention. Mindtools (2013). Avoiding fatal flaws in group decision-making. Retrieved July 10, 2013 from http://www.mindtools.com/pages/article/newLDR_82.htm Moorhead, G., Ference, R., Neck, C. P. (1991). "Group decision fiascoes continue: Space Shuttle Challenger and a revised groupthink framework". Human Relations, 44 (6), 539550 Packer, D. J. (2009). "Avoiding groupthink: whereas weakly identified members remain silent, strongly identified members dissent about collective problems". Psychological Science, 20(5), 546548. Rose, J. D. (Spring 2011). "Diverse perspectives on the groupthink theory a literary review". Emerging Leadership Journeys, 4(1), 3757. This assignment is due saturday