Instruction
Choose a restaurant that you dont go to very often and critique the customer service for that establishment using your survey instrument. The only stipulation is that I would prefer that it not be a fast food establishment. Cafes, coffee shops, etc. are all fair game. Some suggested areas for critique include but are not limited to: Quality of consumables, where does the restaurant excel, where do they need improvement, how would you grade dcor?, How well do the service personnel do their jobs?, what are your general impressions?, suggestions for improvement, In what ways is it necessary to change your survey?, etc. For this exercise you should use the Mystery Shopping Survey that you developed for previous assignments and turn it in with your paper. Parameters: 3-5 pages Double Spaced Attachments not included in page count Use sections headings to give your writing more structure Grammar, spelling and clarity of writing will be counted in your grade add the survey questions. attached below is and example of how i want you to get it done thx