Instruction
Use APA style
4-6 pages
7-9 references
should contain (introduction, body and conclusion )
Required Reading
1- Chapters 9 & 10 in Operations Management. * Operations Management. Organizational Change: An Action-Oriented Toolkit (Cawsey, T. F., Deszca, G., & Ingols, C. (2016). Organizational change: An action-oriented toolkit (3rd ed.)
2- Al-Otaibi, F. M. S. (2015). Role of exploratory factor analysis applicability of TQM practices on items of quality culture in the Kingdom of Saudi Arabia. International Journal of Business Management, 10(1), 136-143.
3- Oschman, J. J. (2017). The role of strategic planning in implementing a Total Quality Management framework: An empirical view. The Quality Management Journal, 24(2), 41-53.