Q & A + Case Analysis

(Page 1) - Q&A What is the difference between process modeling and hierarchical modeling? Create a process map that describes your online shopping experience at www.amazon.com (Links to an external site.). Include the steps involved in the processing and shipment of your order. Develop an event process chain (EPC) diagram based on your answer to question 1. Using the Internet as a resource, discuss how cloud computing can help a business grow. Discuss the basic characteristics of cloud computing, types of deployment models used in a cloud, and advantages of cloud services. (Page 2) Case Analysis Topic: Using your critical thinking/analytical skills please complete the following Case Review/Analysis: Suppose you are a manager of Fitter’s Accounting and Finance department. What human resources information do you think you would need to effectively manage your Accounting and Finance employees? Assume you have just graduated and you have landed a job at Fitter as its new sales manager. The person you replaced has just retired after 35 years in the job. You are eager to put to use some of the skills you learned at school, especially the work you did on mobile computing and SaaS. Write a memo to your new boss, the vice president of Marketing and Sales, on the virtues of SaaS and mobile computing, and explain why Fitter should develop a plan to adopt a mobile strategy for managing sales using SaaS through mobile devices. List the advantages of using mobile devices from the point of view of a Fitter salesperson. Next, list the challenges of developing and supporting those mobile applications from the point of view of Fitter’s IT staff. Assume the company is hosting its own ERP system. What should the company’s strategy be? Why?