Instruction
For this assignment, you should:
Identify an area of your company (or of a company you are familiar with) and use multi-level process mapping (as shown in the article by Symons and Jacobs, referenced below) to describe how this control area (a block on the Level 1 map) fits in with the overall company (as shown on the complete Level 1 map).
Develop a Level 2 map to detail the control points (specific functions and processes) of the selected control area.
Then develop Level 3 maps to identify control elements (input, output, process, and failure modes) of key control points.
In addition to the process maps themselves (you can use produce the flow diagrams using any charting software you have available, or by using MS Word and inserting or 'hand drawing' the connecting arrows) your complete project should include a written description of the process and your recommendations for how the process steps at the control points can be improved by identifying opportunities for using poka-yokes to "fail-safe" the process (you can describe existing poka-yokes, but you should also try to think of some new ones).
Assignment Submission Specifications:
The written portion of the assignment should be between five and ten pages long.
You must use the format for multi-level process mapping covered in the APICS journal article by Symons and Jacobs for this assignment.
Click the following link to access this article: Symons and Jacobs Process Mapping Article from P and IM Journal.pdf
IMPORTANT NOTE: Your paper submission should be formatted as a single document (integrate your process maps into the body of the document rather than submitting them as separate files). In addition, you should submit either a Microsoft Word or Adobe pdf document.
Recommended References for this Assignment:
A good Web reference for poka-yokes is John Grout's Mistake-Proofing Center (http://www.mistakeproofing.com).
The process mapping concept is covered in the APICS journal article by Symons and Jacobs. (I have attached this file)