Project Summary: answer these questions( at least 100 words): 1-What technique is used for customer profitability analysis?2-Identify the pros and cons of using behavioral targeting for marketing.3-Give an example of two products that have different performance quality but are of equal conformance quality.4-Explain total customer satisfaction. chapter 5 marketing management write essay Creating Long-Term Loyalty Relationships. 2 – 3 pagesdouble spaced, size 12 font . It is expected that your case discussion and review question responses reflect critical thought. Whenever possible, you are to relate the course content to real-world applications.