Project Summary: I have an assignment in quality management class I will post the questions and an example of my work i need you to do same format and have same writing level because my professor is so picky. its APA format, don't need it to be so hard to read, need one to two paragraphs and one resource each question make sure to include the citation in the paragraphs and in the reference page its question 4 and 14 page 269 and questions 1 and 9 page 308 and its due tomorrow the sooner you it done the better, thanks