Project Summary: Case Study – 310-311 Dow Corning and DirecTV: CRM Goes Mobile In a narrative essay format for the Complete section, discuss the key facts and critical issues presented in the case as part of your essay. Your response will be an overview of the case and will also need to address each question or statement listed below in an essay format using at least three scholarly sources and a minimum of 1200 word count. (Note: All sources should be listed at the bottom.)