Business Leadership

Instructions: 1. Think about your role as a front line supervisor. How do you communicate with others in your organization? Identify what you believe are the best communication techniques to use when based on the following criteria: The person with whom you are communicating (customer, client, employee, manager, corporate executive). Does the communication technique and/or channel change for each? Why or why not? When is the appropriate time to communicate with the individuals listed above? Are there times when it is not appropriate to communicate with each? Why? How can verbal and non-verbal communications support or weaken professional behaviors? Do you use different techniques to deliver good news vs. bad news? How do those techniques differ? Are there times when verbal communication is more effective than written messaging? What are those times? 2. Refer back to the Peer-to-Peer assignment you completed in Week 5 (5.2 Constructive and Non-constructive Feedback P2P). Following the techniques you used to complete that assignment, prepare an automated, narrated slide presentation (5 slide minimum) addressing the questions posed above. 3. Outside sources are not required in this assignment. However, if outside sources are used to support your work, be sure to cite them to properly attribute credit. The guidelines for citations in a presentation may be found in the example presentation titled, "How to Cite PowerPoint Presentations Using APA Style" found here. Please use the guidelines found in this resource.