3-5 pages research paper

In this week's research paper, explore innovative and unique customer service programs: -First, define and give descriptions of: 1-Internal Customers. 2-External Customers. Note: External Customers - Please list at least 5 examples. -Second, Find a customer service program that is used by Hospitals, Health Systems, or other patient facing institutions. Explain what they do, how they do it, and how it impacts those agencies. (Note: These typically have acronyms or are branded programs that you should be able to find online.) -Lastly, find an unique, new, innovative employee engagement program that is OUTSIDE the field of EMS. Explain what they do, how they do it, and how it impacts those agencies. Assuming that we have removed all barriers. (i.e. There are no funding issues, regulatory issues, etc.) Explain how you would implement such a program or a program like it in your agency. If the unique program you find inspires you to create a different unique program or idea, feel free to write about that. Your paper should include at least 3 references, which should include peer reviewed references.THE RESEARCH PAPER SHOULD BE 3-5 pages (double-spaced, 12 Times Roman font, 1 inch margin on all edges. A minimum of three (3) references must be listed in the reference list of each paper. The writing assignments must follow APA Publication Manual guidelines and be free of typographical, spelling and grammatical errors. Use of critical and creative thinking skills are important. The assignment will consist of a title page, abstract, text (3-5 pages double spaced) and reference list. The 3-5 pages of text does not include the title page, abstract or reference list.