Instruction
MAN 311 wri3
This activity covers text Chapters 10 and 11. Some of the questions are adapted from the text.
Please Note: In answering these questions, do not merely restate text material. At minimum, provide the answer in your own words rather than picking up those of the textbook. Whenever possible, provide an example or a comment that shows that you have thought about and can apply the concepts in question.
1.Describe the characteristics of different types of work groups. Differentiate between a group and a team. [Objective 3.1]
2.Why do groups need rules? [Objective 3.2]
3.Explain the importance of group norms in controlling and conforming behaviors. [Objective 3.2]
4.If necessary, reread the Chapter 11 Closing Case. What did Microsoft do that hurt team productivity to the extent that it had to delay the introduction of VISTA, its newest operating system? Discuss this question in terms of the individual versus the team and its effect on organizational goals. [Objective 3.3]