Instruction
Read the case “Belk: Towards Exceptional Scheduling” in your coursepack. Answer the following questions:
What opportunities and challenges stem from the automation of retail labor scheduling?.
Is Belk’s implementation of automated labor scheduling software “effective”?.
What should Eric Bass, Senior VP of Staffing at Productivity at Belk, do about the “edits”?
How do your resolve the conflict between locally important metrics and metrics required by HQ?
This article:
How to Integrate Data and Analytics into Every Part of Your Organization
may help you with your response.