Instruction
ANSWERED WITH LOTS OF DETAIL.
PART 1:
READ the Zappo's Video Case at the end of chapter 7. You can watch it at this link: http://www.viddler.com/embed/16230bde/?f=1&autoplay=0&player=full&disablebranding=0 (Links to an external site.)Links to an external site.
Answer:
Describe the changes occurring today in the management function
Describe the four functions of management
Describe the organizing function of management
Explain the differences between leaders and managers, and describe the various leadership styles.
PART 2:
Go to Zappo's website and look at the listed core values. They can be found at: https://www.zappos.com/core-values (Links to an external site.)Links to an external site.. Compare Zappo's core values with those of a more traditional company like Macy's reference to their core value found at: https://www.macysinc.com/about-us/policies-positions/compliance-ethics/default.aspx (Links to an external site.)Links to an external site. .
ANSWER:
Why are they core values between Zappo's and Macys so different?
Does the product delivery method make the difference or is it something else?
What is the logic behind the 10 core values at Zappos.com? and
Why do you think the team leaders at Zappos are required to spend 20 percent of their time with their teams outside of the work environment? What do you think of this requirement? Is it realistic from both the manager's perspective and the employee's perspective.