Instruction
Case #1
Employee Joy B. has not met the department’s productivity goals for a total of three consecutive months. In the past, this had not been the case, but I am concerned with the recent lack of productivity.
Can you please follow up with the employee in regards to determine what may be the cause of this decrease in productivity?
a. Please draft a brief email to the employee.
b. Send an email outlining the additional steps you would take.
Case #2
One of your vendors, HBO, isn’t responding to you timely and seems to be struggling to manage the aged A/R. a) Please draft a brief email to the vendor.
b) Send an email outlining the additional steps you would take.