Instruction
For this discussion, the private service provider (such as a lawyer in private practice providing mediation services as part of their general law practice or a for-profit mediation center) will not be considered.
The focus of this discussion will be on the Community Dispute Resolution Center (CDRC), or the nonprofit entity, and the Human Resources Department (HRD) in a privately-owned business or a corporation, or the for-profit entity.
Respond to the following:
Could the Human Resources Department develop a hybrid, like CDRC, by allowing all the company or business staff the opportunity to train and serve as mediator through the HRD for specific types of disputes? If no, then why not? If yes, please explain how the training would be met (in-house or with a contractor)?How would confidentiality matters be addressed considering the mediators may be colleagues of the disputants?