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Read chapter and do case Chapter 2 Internal Controls and Risks in IT Systems Case 58 Page 65 Questions A & B (40 Points) Please make your answers to the case as detailed as possible.

Date Posted: 25/09/2018
Category: Business
Due Date: 25/09/2018
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    User_17083 | Sep 25, 2018, 01:40 AM
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  • Business Processes Technology has been integrated in many business operations to improve the efficiency and the effectiveness. However, despite the overreliance of technological means to perform business processes, manual processes are still required to complete various tasks depending on the nature of the business. In fast food restaurants such as McDonalds, Wendy’s and Burger king, many processes are already automated. However, due to the nature of the business, manual processes are still used to perform some duties.
    PHDGENIOUSWRITER | Sep 25, 2018, 21:01 PM
  • Four different activities that are manual parts of business processes at a restaurant such as Wendy are Preparation of food, it is a manual activity, in which manual intervention is required to the maximum, in any case. Any food prepared in a restaurant has to be pre[pared manually or rather manual contribution is required to perform the task.
    PHDGENIOUSWRITER | Sep 25, 2018, 21:01 PM
  • Entering the orders of the customer in the cash register touch screens, this is done manually as the customer place their order. In addition, gathering the order of the customer has to be done by a person from the restaurant. Greeting customers at the counter or drive through window, cleaning of the dining area. Manual intervention of the employees is required to attend the customers at the counter to greet them and take their orders at the counter as well as at the drive through window.
    PHDGENIOUSWRITER | Sep 25, 2018, 21:02 PM
  • Payment collection from the customer and reconciliation of the cash with summaries of sales is done manually. As much as the customers have been provided with an electronic way of making payment, the manual process of payment is still a viable option.
    PHDGENIOUSWRITER | Sep 25, 2018, 21:03 PM
  • The four different activities that are IT enabled parts of business processes at a restaurant such as Wendy are Upon the completion of a sales transaction, preparation of the sales receipts is automated. Sales receipts are generated automatically by the IT enabled parts of the business processes of the restaurant. Automatic generation of receipt is a fast and an effective process that eliminates errors and chances of alterations.
    PHDGENIOUSWRITER | Sep 25, 2018, 21:03 PM
  • Email Service Providers is among the marketing technologies that the restaurant applies today. An email service provider is third party software used to manage and send email marketing campaigns. With easy to use templates, they create attractive emails to the customers that outline its upcoming events and specials. The ESP track analytics, like who opened the email and what they clicked on, so it can improve the campaign as time goes on.
    PHDGENIOUSWRITER | Sep 25, 2018, 21:03 PM
  • The restaurant applies Point of sale restaurant technologies or Electronic Register System. Specifically the restaurant use Digital Dining, which integrate with tabletop tablets so customers can browse a digital menu, place orders, and pay themselves. Online ordering restaurant technologies are applied within the restaurants. By offering online ordering restaurant technologies, they see benefits like higher revenues, more accurate orders and effective data tracking system.
    PHDGENIOUSWRITER | Sep 25, 2018, 21:04 PM
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    User_17083 | Sep 25, 2018, 21:47 PM
  • Icementrics is a subcontract manufacturer that produces prototype products for organizations that may possibly want Icementrics to later manufacture their products for them.
    User_17083 | Sep 26, 2018, 00:13 AM
  • did you do that case?
    User_17083 | Sep 26, 2018, 00:13 AM
  • A: Write a business report summarizing the following: 1 Background—Existing system and reason for change 2 Discussion—Including answers to questions 3 Software system recommendation and justification for the system selected 4 Provide one software product not recommending and reasons for not recommending
    User_17083 | Sep 26, 2018, 00:14 AM
  • B: Additional Discussion Questions: Questions your client (Icementrics) asks during the discovery stage that should be addressed in your final report. 1 (SO 1) Will we need to change business processes when we replace Quickbooks? 2 (SO 2) Should we fully automate everything or will there still be some manual processes? 3 (SO 2) Our CFO wants the system to fully integrate across business processes. Will this system do this? Are there any business processes that will not integrate? If so, what and why not? 4 (SO 4) Would our company benefit from using cloud computing rather than client server computing? 5 (SO 6) Can you provide examples of how our new system will reduce costs, time, and errors?
    User_17083 | Sep 26, 2018, 00:14 AM
  • How many questions was I supposed to answer?
    PHDGENIOUSWRITER | Sep 26, 2018, 01:22 AM
  • Both A and B of that entire number case 58 page 65
    User_17083 | Sep 26, 2018, 01:40 AM
  • I cannot send additional answers. I am being told that the characters exceed the allowed range. I am sure the site is about to be fully restored.
    PHDGENIOUSWRITER | Sep 26, 2018, 01:53 AM
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  • Report on Icementrics Accounting Systems 1. Background The company has been using QuickBooks as its accounting software program to perform its accounting business processes. Normally, QuickBooks software programs are used in businesses to manage sales and expenses and keep track of daily business transactions. QuickBooks is a very common accounting system since it is simple to install, configure and to operate. However, a system of this type has its limitations, the reason why Icementrics Company needs to introduce new accounting software to grow and increase efficiency. The following are the reasons Icementrics require a new accounting software program (Bodnar & Hopwood, 2012).
    PHDGENIOUSWRITER | Sep 26, 2018, 15:12 PM
  • Certain accounting reports in QuickBooks are very detailed and user-friendly, however, the nature of having a system that is not fully integrated means there may be data in other systems that are inaccessible. Certain warehouse or inventory data may be more difficult to combine in a meaningful way. Moreover, using a separate system in conjunction with QuickBooks you cause troubles of double entry and keying errors. Keying errors are particularly common when data does not move automatically throughout the system.
    PHDGENIOUSWRITER | Sep 26, 2018, 15:14 PM
  • Ultimately, this can lead to incorrect business information and data loss affecting customer satisfaction. Further, with QuickBooks entry-level software is not built for substantial data requirements and may begin to slow as the business grows. Finally, QuickBooks is extremely popular, but as a result, the support businesses receive may not be personalized and specific to the business. The benefit of moving upstream is that it will receive specialized support by those that understand the business (Bodnar & Hopwood, 2012).
    PHDGENIOUSWRITER | Sep 26, 2018, 15:14 PM
  • 2. Discussion New software can revolutionize the way the business operates, increasing productivity and streamlining processes. Replacing the current software with new accounting software will require the company to have a small team to oversee the entire process. The process will not require changing the processes but rather the IT experts will need to gather the information on the security features of the new software. The only difference will be the functionality between the two software of which the new software should ensure effectiveness and efficiency.
    PHDGENIOUSWRITER | Sep 26, 2018, 15:14 PM
  • The new software will automate various business processes but manual processes will still be needed in the business operations. The manufacturing department will stills depend on manual processes to perform various tasks. The new software system is capable of integrating across business processes in different departments. The software will be integrated with the main business process to enhance effectiveness and accuracy (Bodnar & Hopwood, 2012).
    PHDGENIOUSWRITER | Sep 26, 2018, 15:15 PM
  • The organization can benefit from cloud computing since the information is stored in such a way that it is always accessible and the can log in to services like chequebooks and perform accounting processes anywhere. The new software saves time since it is faster in operation, easier to use integrate and to get going. With cloud computing, people can log in into the system and perform accounting due to its flexibility. There are no chances of double entry since the software integrates well with other systems reducing errors(Bodnar & Hopwood, 2012).
    PHDGENIOUSWRITER | Sep 26, 2018, 15:15 PM
  • 3. Software System recommendation The best accounting software for the organization is the Dynamic 365 developed by the Microsoft Company. Dynamics 365 has offerings for multiple business departments. In contrast to QuickBooks, Dynamics 365 is a relatively new product. If the organization wants a pure accounting application, Dynamics 365 is not on par with QuickBooks’ ability to process payroll and receive credit cards.
    PHDGENIOUSWRITER | Sep 26, 2018, 15:16 PM
  • Looking at the strengths of Microsoft Dynamics 365, it has one outstanding strength over 600 features that QuickBooks Online does not offer. Moreover, for growing startups, Dynamics 365 can address all of QuickBooks’ strengths. Dynamics 365 beats expectations regarding reporting and scalability. Consider the Microsoft stack. The majority of businesses SMB, startup or enterprise use Microsoft documents and Microsoft Office (Ostrand et al, 2005).
    PHDGENIOUSWRITER | Sep 26, 2018, 15:16 PM
  • Another notable advantage is that Microsoft Dynamics 365 smoothly integrates with Microsoft Office, Excel, Outlook and any other Microsoft product. The data flows easily between Microsoft applications. This is not something one can get with QuickBooks or any other comparable application. Combining Dynamics 365 with Office 365, the organization will have a completely integrated and scalable business solution. Yet, there is more that Dynamics 365 offers that QuickBooks does not (Romney et al, 2000).
    PHDGENIOUSWRITER | Sep 26, 2018, 15:16 PM
  • 4. Software not recommended Zoho accounting software is commonly used in organizations to perform accounting processes. The most important benefit of the software is sale force automation, lead account and management. However, Icementrics Company cannot rely on this accounting software because some users have pointed out some few improvements. Sometimes bugs occur in a few features during operation. Moreover, the response time of customer support is very slow and these could affect business operation when needed. Icementrics Company is on its growth and cannot afford to rely on software’s that will hider its operations (Bodnar & Hopwood, 2012).
    PHDGENIOUSWRITER | Sep 26, 2018, 15:17 PM
  • References Bodnar, G. H., & Hopwood, W. S. (2012). Accounting information systems. Upper Saddle River: Pearson. Ostrand, T. J., Weyuker, E. J., & Bell, R. M. (2005). Predicting the location and number of faults in large software systems. IEEE Transactions on Software Engineering, 31(4), 340-355. Romney, M. B., Steinbart, P. J., & Cushing, B. E. (2000). Accounting information systems (Vol. 2). Upper Saddle River, NJ: Prentice Hall.
    PHDGENIOUSWRITER | Sep 26, 2018, 15:17 PM
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  • Thank you! I was able to download the document. I will read it over now and get back to you.
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