Instruction
1-Your Girl Scout region has 348 troops spread throughout a three-state area. You want to set up a Dashboard system to track indicators that are important to both the regional office and to individual troop leaders. What components would you include?
2-You are conferring with your administrative assistant and notice on her screen an e-mail message to the person who is the supplier of cleaning and maintenance services to your three-state facilities. Since this is not an area of her responsibility, you ask what this is about. She says that it is a personal e-mail because the recipient is her cousin. This troubles you.What are the ethical issues here and what should you do next?
3-You run a soup kitchen and think that having some “client satisfaction” data would be very helpful in indicating which offerings are valuable and which are not. However, you recognize that many of your clients have low literacy skills and sometimes mental problems. In addition, you suspect that many will simply tell you that everything is great because they fear losing a service they might someday need. How would you proceed?
4-As the manager of Erie Arts and Culture, you would like to learn more about customer satisfaction that would someday allow you to segment audiences. What data would you collect and now? To what use would you put it?
( just write from the book not from outside book, put pages numbers, please just write from the book, if you not do that i will reject your work, i will send you pdf file )