Write an executive report of 4–5 pages that analyzes the role of diversity in an underperforming community program, unit, or department, and outline a plan for providing ongoing training on cultural awareness, inclusion, and sensitivity to current employees. Be sure you read all of the requirements for this assessment and review the suggested resources to see if they may be useful in completing the assessment.

Write an executive report of 4–5 pages that analyzes the role of diversity in an underperforming community program, unit, or department, and outline a plan for providing ongoing training on cultural awareness, inclusion, and sensitivity to current employees. Be sure you read all of the requirements for this assessment and review the suggested resources to see if they may be useful in completing the assessment. Show Less This assessment provides an opportunity to determine how you can help advance your professional field by developing a strategy for managing diversity that recognizes the synergy achieved by having a diverse and inclusive workforce. By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria: Competency 1: Explain the concepts, principles, and characteristics of effective health care leadership. Determine the influence of effective leadership on the development of a diverse and culturally competent workforce. Competency 3: Analyze standards of professional ethics and the principles of diversity and inclusion as applied by health care leaders in real-world situations. Outline a plan to recruit, hire, and retain a diverse workforce. Outline a plan for providing employee training on cultural awareness and sensitivity. Explain the benefits of a diverse and culturally competent workforce to a health care organization and the community it serves. Competency 4: Determine the influence of the practitioner-scholar role on professional practice and leadership development. Explain how the academic and research skills one develops as a practitioner-scholar can be of service in one's role as a health care leader. Competency 5: Communicate effectively with diverse audiences, in an appropriate form and style, consistent with applicable organizational, professional, and scholarly standards. Write coherently to support a central idea, using correct grammar, mechanics, and APA formatting. Competency Map Check Your Progress Use this online tool to track your performance and progress through your course. Toggle Drawer Context The United States continues to reflect the diversity of the world, as the country seeks to maintain its tradition of being a safe haven of freedom and the world's melting pot. As health care practitioners, leaders, and scholars, it is vital that we embrace, recognize, and celebrate the diversity of our workforces and population. It is also important for health care organizations to represent the communities that they serve in as many ways as possible. This diversity is represented in gender, race, ethnicity, age, and ability. Wynne (2012) posits that this diversity makes organizations stronger, allows for more productivity, and leads to enhanced job satisfaction. When health care organizations make themselves as diverse and inclusive as possible, they are integrating the community into the organization and the organization into the community, creating a win-win scenario for both. The health care organization is now more in touch with the needs, desires, and fears of the community. At the same time, the community members feel that they have representation in health agencies. Reference Wynne, R. (2012). Defining diversity. BizEd, 11(1), 32–34. Toggle Drawer Questions to Consider As you prepare to complete this assessment, you may want to think about other related issues to deepen your understanding or broaden your viewpoint. You are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, a family member, or a member of your professional community. Note that these questions are for your own development and exploration and do not need to be completed or submitted as part of your assessment. Show Less How well does the workforce within your organization reflect the diversity of the community? Are the needs of the community well served by the organization? Have you ever observed or experienced situations of prejudice or bias by a coworker? How did you respond to the situation? Toggle Drawer Resources Required Resources The following resources are required to complete the assessment. Capella Resources Executive Report Template [DOCX]. Show Less Suggested Resources The resources provided here are optional. You may use other resources of your choice to prepare for this assessment; however, you will need to ensure that they are appropriate, credible, and valid. The NHS-FP5004 – Collaboration, Communication, and Case Analysis for Health Care Master's Learners Library Guide can help direct your research, and the Supplemental Resources and Research Resources, both linked from the left navigation menu in your courseroom, provide additional resources to help support you. Capella Resources Click the links provided to view the following resources: NHS Learner Success Lab. APA Paper Tutorial [DOCX]. Academic Honesty & APA Style and Formatting. Capella Multimedia Click the links provided below to view the following multimedia pieces: Capella Scholar Practitioner Model | Transcript. Capella University Library Resources These resources address diversity practices in health care settings. Downey, S. N., van der Werff, L., Thomas, K. M., & Plaut, V. C. (2015). The role of diversity practices and inclusion in promoting trust and employee engagement. Journal of Applied Social Psychology, 45(1), 35–44. doi:10.1111/jasp.12273 Flores, K., & Combs, G. (2013). Minority representation in healthcare: Increasing the number of professionals through focused recruitment. Hospital Topics, 91(2), 25–36. Jackson, C. S., & Gracia, J. N. (2014). Addressing health and health-care disparities: The role of a diverse workforce and the social determinants of health. Public Health Reports, 129(Suppl 2), 57–61. Thomas, B. (2014). College of health and health care disparities: The effect of social and environmental factors on individual and population health. International Journal of Environmental Research and Public Health, 11(7), 7492–7507. These resources examine the impact of leadership diversity to improve quality health care delivery. Deas, D., Pisano, E. D., Mainous, A. G., Johnson, N. G., Singleton, M. H., Gordon, L., . . . Reves, J. G. (2012). Improving diversity through strategic planning: A 10 year (2002-2012) experience at the Medical University of South Carolina. Academic Medicine, 87(11), 1548–1555. doi: 10.1097/ACM.0b013e31826d63e0. Dotson, E., & Nuru-Jeter, A. (2012). Setting the stage for a business case for leadership diversity in healthcare: History, research, and leverage. Journal of Healthcare Management, 57(1), 35–44. Wesley, Y. (2015). Leadership competencies to reduce health disparities. Nursing Management, 46(2), 51–53. Bookstore Resources These resources are available from the Capella University Bookstore. When searching the bookstore, select "FlexPath" in the School category, and then select this course from the list. Buchbinder, S. B., Shanks, N. H., & Buchbinder, D. (2014). Cases in health care management. Burlington, MA: Jones & Bartlett Learning. This textbook contains some excellent case study scenarios. Interesting questions and useful resources are also included at the end of the each case. Green, J. L. (2015). Graduate savvy: Navigating the world of online higher education (3rd ed.). Warrenton, VA: Glocal Press. Chapters 1, 2, 7, 8, 9, 10, and 11 provide offer useful information to help you succeed as a graduate-level learner in an online environmen